FAQs | Buyer & Seller Help, Downloads, Accounts

1. Purchasing & Payments

How do I buy a PDF?

Browse, click "Buy Now," complete payment, and receive an instant download link.

What payment methods are accepted?

We accept major credit/debit cards and online wallets. Payment options may vary by region.

Can I use PayPal or bank transfer?

Yes, PayPal is supported. Bank transfer availability depends on your country.

Will I receive an invoice after purchase?

Yes. A digital invoice will be sent to your email immediately after the transaction.

2. Downloads & Access

How do I access the PDF after purchase?

You’ll get a download link on the confirmation page and via email. Just click and save.

I didn’t get my download link — what should I do?

Please check spam/junk folders or contact support.

Can I re-download a file I purchased?

Yes, re-download is possible using the link attached in your email notification..

How long do download links stay active?

Download links are valid for 7 days. At any time you can reactivate your download link when it`s expired.

3. Account & Security

Do I need an account to buy or sell?

You can buy as a guest - there is no registration required.

Is my personal information safe?

Yes — we are collecting minimal amount of information and we use encryption and comply with GDPR to protect user data.

Can I delete or manage information you collect about me?

Yes, contact our support or use contact form to request data removal..

4. Selling on YourPDF.store

Can I sell my own PDF content?

Absolutely — register as a seller, upload your files, and set your pricing.

What are the publishing requirements?

Files must be original or have resale rights. No copyrighted or illegal material.

How do I set pricing?

You choose the price during upload. We recommend competitive rates based on document type.

What fees or commissions apply?

We deduct a small platform commission from each sale. Details are in our seller terms.

5. General Support

What formats are supported?

We support standard PDFs. For other formats, please contact support.

Are refunds available?

Refunds are case-specific. Please submit requests via the contact form.

How do I contact support?

Email support@yourpdf.store or use our contact form on the website.

6. Legal & Policy

Do you check uploaded files for copyright?

We perform automated and manual checks, but responsibility remains with the uploader.

What are the platform terms and conditions?

See our full Terms of Use page for details.

If I sell content, do I retain copyright?

Yes — you maintain rights and simply grant us permission to list and distribute.

How can I report illegal or harmful content?

Use Contact Us form or email our support.